Privacy Policy

CHUANGTU respects your privacy and is committed to protecting the personal information you share with us via this website.
This Privacy Policy explains what information we collect when you visit our website or submit an enquiry, how we use that information, and how we protect your information.

About Us
CHUANGTU is a specialist manufacturer of metal sheet forming machinery.

Information We Collect
When you visit our website or submit an enquiry, we may collect the following types of information:
Your name, company name, email address, telephone number, country or region, product requirements, or any other details you choose to submit.
Information such as browser type, device type, IP address, pages visited, and website usage data.
Information collected via cookies or similar technologies, used to help improve website performance and user experience.

How We Use Your Information
We collect information on this website for the following purposes:

To respond to your product enquiries, requests for quotations or project-related queries.
To provide product recommendations, technical support or project-related communications.
To improve our website content, structure and user experience.
To analyse website traffic and understand how visitors use our pages.
To maintain website security and prevent spam, misuse or unauthorised access.
To comply with legal, regulatory or commercial record-keeping requirements where necessary.

We will not sell the information you provide to third parties.

Cookies
This website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic and understand visitor behaviour.
Cookies are small files stored on your device. They help websites remember certain information and improve performance.
You can choose to disable cookies via your browser settings. However, if you disable cookies, some website features may not function properly.

How long we retain your data
We retain enquiry information and related business communication records only for as long as is necessary to process your request, provide services, maintain business records, or meet legal and operational requirements.
Website analytics data may be retained for a period of time.

How we protect your information
We take reasonable technical and organisational measures to protect information submitted via this website against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted over the internet.

Third-party links
This website may contain links to third-party websites. These websites have their own privacy policies and practices.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you review their privacy policies before submitting any personal information.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to this website, our business practices, legal requirements or privacy standards.
Any updates will be posted on this page. Please check this page regularly for the latest version.

Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact us via the contact form on this website.